Major Accountabilities

• Actively contribute to professional and reliable technology delivery for business systems, platforms, and processes for business domain/function(s) in scope.
• Actively contribute to on time, within budget, compliant, secure, and quality delivery of portfolio/ respective engagements.
• Effectively engage with the chosen SI Partner(s) and collaboratively strive to deliver business value.
• Contribute enterprise grade and state of the art Solution Design and Architecture with maximizing reusability, configurability and scalability.
• Ensure top class and state of the art engineering delivery, code management, automation and strive for highest efficiency.
• Run efficient DevSecOps for platforms, products, or systems ensuring availability and optimal performance in line with the specific role.
• Follow industry trends and emerging practices to drive agility, speed, efficiency, and effectiveness.
• Ensure the overall user experience is taken into account when designing deploying new solutions and services.
• Ensure adherence to Security and Compliance policies and procedures as well as with other Novartis guidelines and standards.

Additional Specifications

Access Management:

• Responsible for providing Governance over access management process of various infrastructure services.
• Able to ensure that Access Management Process is followed in line Information Management Framework and IAM Policies defined by Novartis.
• Represent Infrastructure Services in Audits like SOX and guide communication in right direction.
• Able to perform internal audits in order to identify compliance issues in the process and collaborate with teams to identify appropriate action plan for their remediation.
• Discussion with other Technology / Customer Function to resolve Access Related problems or escalation from Process Perspective.
• Should have good collaboration skills, be bold and should be able to challenge status quo within the organization.
• Should have understanding of Access Management concepts and terminologies.

Vulnerability and Security Configuration Management:

• Should be able to monitor and govern Vulnerability and Security Configuration Management across infrastructure services.
• Monitor and analyze Security KPI’s associated with the process and able to address issues which are impacting the KPi’s with respective teams
• Able to identify Novartis VM and SC Process gaps impacting infrastructure and able to address them with appropriate external teams.
• Ensuring that Infrastructure teams are meeting the timelines for remediation and address any concerns that might impact the KPI’s

Key Performance Indicators (KPIs)

• Delivery on agreed KPIs including business impact.
• Launch of innovative technology solutions across Novartis at scale.
• Business impact and value generated from TT solutions.
• Adoption and development of Agile, Productization and DevSecOps practices.
• Operations stability and effective risk management.
• Feedback on customer experience.

Ideal Background

• Education & Qualifications

Languages

• English

Experiences

• Industry/ Business Exposure
• Project Management
• Working in multinational context and across countries

Competencies

• 2/3 Applied Business Insights
• Managing Change
• Organizational Savvy
• Stakeholder Engagement

Technical / Functional Skills & Knowledge

• Consulting IT Governance Infrastructure Management Strategic thinking and planning