Major Accountabilities

~ Responsible for full ownership of assigned Key Accounts; develop specific product and product portfolio strategies aligned with customer goals and needs; align account strategy with other key functions. Manage and secure cross-functional resources and support.

~ Deliver account plans and required financial results for key accounts; work effectively with colleagues from other functions (e.g., Primary and Specialist Care Sales, Marketing, etc.) to achieve account sales.

~ Responsible for contract optimization, access, and reimbursement across all specific customer groups relevant to the role or business unit.

~ Lead negotiations, contracting, and formulary management with assigned Key Accounts.

~ Create and implement programs designed to build long-term relationships with accounts, based on a deep understanding of the organization, structure, business strategy, and customer priorities.

~ Builds and sustains long-term partnerships with clients in assigned Key Accounts, based on a deep understanding of the client's organization, structure, business strategy, and priorities.

~ Leads cross-functional Account teams and other assigned resources to develop and deliver Account business plans. Acts as a mentor to other Key Account Managers by sharing best practices on contracting, Account plan development and execution, and knowledge of product/disease states, customer segments, healthcare environment and regulations.

~ Communicates client knowledge and Account-related activities to internal stakeholders and engages with them to pursue business opportunities within assigned Accounts.

~ Plays a key role in regional negotiations and provides strategic information and support to the team (as appropriate)

~ May be responsible for leading the bidding process and teams in-country, coordinating all related activities and stakeholders at the local/regional level

~ Notification of technical complaints/adverse events/special case scenarios related to Novartis products within 24 hours of receipt

~ Distribution of marketing samples (where applicable)

Key Performance Indicators

~Sales revenue and revenue growth in assigned accounts

~Product portfolio and strategic client development

Work Experience

• Bachelor´s degree
• 5+ years of experience in sales (hematology/oncology)
• Strong cross-functional leadership
• Significant account management experience
• Strong client focus
• English

Skills

~5G Technology

~Account Management

~B2B (Business to Business)

~B2B Sales

~Building Construction

~C (Programming Language)

~Collaboration

~CRM (Customer Relationship Management)

~Customer Service

~Customer Experience

~Customer Marketing

~Diversity and Inclusion

~Integrated Marketing

~Internet

~Key Account Management

~Market Development

~Sales Strategy

~Small Business

~Windows

~Wireless Communications

Benefits and rewards

Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: http://www.novartis.com/careers/benefits-rewards

Commitment to Diversity and Inclusion
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.